Q: When will my LaceSnapz arrive?
Usually within 2 working days but due to the pandemic we may experience delivery delays up to 3 days
Q: How Can I Track My Order?
Answer: You can track your order on our 'Track Your Order' Page
Step 1 Step 2
Enter the weblink below on your browser:
Q: What do I do if the Lace Tips fray?
Answer: Looking at the 7 step Tutorial, after step 3 light the fray lace tips carefully using a lighter to smoothen the ends for a neater look.
Q: Do I need a lighter?
No, a lighter is not needed to install your Lacensapz. However, it is a minor aid to making the installing process even easier.
Q: What's Included In My parcel?
- 1x Set of LaceSnapz (w/ both Laces & magnets)
- 1x Mini Screwdriver
- 6x Mini Screws (2 Extra)
- 1x LaceSnapz Tutorial
Q: What sizes do LaceSnapz fit?
Fortunately, LaceSnapz are a one size fits all! They’re suitable for young toddlers all the way up to Adults.
Q: Returns Policy?
Answer: In the event that you feel the need to return your LaceSnapz, you will have to follow some steps:
- You must request a return within 30 Days of purchasing your LaceSnapz. Therefore please examine your goods as soon as you receive it.
- You must contact us via e-mail explaining why you want to return your LaceSnapz with a picture.
We will get back to you in a speedy response time and further guide you through the returns process.
~Returns only accepted on items that are damaged/faulty on arrival~